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Local Government Ombudsman

Unhappy with the way the council has dealt with your complaint? Visit the Local Government Ombudsman's website.

The Local Government Ombudsman is an independent person who investigates allegations of maladministration causing injustice to the person who has complained. The Ombudsman investigates complaints about most council matters including housing, planning, education, social services and council tax.

The Ombudsman's address is:

Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH

Tel: 0300 061 0614 or 0845 602 1983

Email: advice@lgo.org.uk.

Fax: 024 7682 0001

Text 'call back' to 0762 480 4299

The Local Government Ombudsman has a leaflet called Complaint about the Council? How to complain to the Local Government Ombudsman. You can get a copy by telephoning or writing to the address above, or you can download it from the Ombudsman's website.

If you have an enquiry about the Local Government Ombudsman's service you can telephone their Adviceline on the number above.

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