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Trading standards

Description

Trading Standards enforces and advises on a wide range of consumer protection legislation. Its aims are to develop:

  • Confident and knowledgeable consumers
  • Modern competitive businesses
  • A fair and safe trading environment

Legislation and areas covered include:

  • Inspection of weighing and measuring equipment
  • Short weight, measure or number
  • Composition and labelling of food, animal feeding stuffs and fertiliser
  • False or misleading descriptions about goods, services and houses
  • Safety of consumer products including unroadworthy cars
  • Misleading advertising and pricing
  • Consumer credit including loan sharks and harassment of debtors
  • Counterfeit goods and copyright infringements
  • Animal health and welfare
  • Age restricted sales e.g. alcohol, cigarettes, fireworks
  • Licensing of premises storing and selling petrol, poisons, explosives and fireworks
  • Registration of owners of performing animals and dealers in secondhand goods
  • Distance sales including internet purchasing
  • Advice for consumers and businesses concerning their statutory rights and responsibilities and help to resolve complaints through mediation or action in the county court
  • Consumer education including talks to schools and organisations
  • Guidance, practical advice and training for businesses
  • Scams and rogue traders

Contact information

For queries about any of the consumer protection matters listed above please contact North Lincolnshire Trading Standards - Tel: 01724 297664 (Fax: 01724 297895).

Email: customerservice@northlincs.gov.uk.

Online form: Feedback.

For consumer information and advice concerning faulty goods or unsatisfactory services contact Consumer Direct, a national helpline and online service for consumers on 08454 040506.

Additional information

Links to further information on the North Lincolnshire Council web site (or external web sites where appropriate).

E-Services


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