Overpayments

What is an overpayment?

An overpayment is housing benefit that has been paid to you or a third party on your behalf to which you were not entitled.

Overpayments happen when you have a change in your circumstances from a date you have already received payment for.

If you are paid more council tax benefit than you are entitled to this will be taken back from your council tax account and you will receive a new bill.

Links to relevant overpayment pages

• How can I prevent an overpayment?
• How will I know if I've been overpaid?
• What should I do if I don't agree with the overpayment?
• Who can the council recover the overpayment from?
• What should I do if I can not afford to pay it back all at once?
• What will happen if I do not make an arrangement to pay?
• How can I pay?

More information is provided via the links above or from our overpayment leaflet. The leaflet is available to download below.

Please note: The above document is in Portable Document Format (PDF). You will need a suitable reader to view it. A reader can be downloaded free from the Adobe website (full instructions for downloading the reader are provided on the site).