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Section 1

Wheeled Bin Enquiry

Which bin is your enquiry about *
Which bin is your enquiry about
 
Type of enquiry *
Type of enquiry
 
Please note - Damaged bins are those that have a split down the front, back or sides. In the case of all other types of damage please use the "Repair needed to bin" category.
 

New bins

General waste bins - On the first occasion we will provide a 140L general waste wheeled bin free of charge to replace lost or stolen bins. Any subsequent replacements of lost or stolen general waste wheeled bins will be chargeable. If residents require a standard 240L bin to replace a lost or stolen bin this will be at a cost of £30.

General waste wheeled bins are provided with a 10 year guarantee against general wear and tear. A date of manufacture is stamped on the lid of the bin in order for residents to confirm the age of their bin. Any general waste wheeled bin damaged within the 10 year guarantee period will be replaced free of charge like for like. The year of manufacture on the bin will be confirmed by an officer when the bin is exchanged.

 

Brown bins (Organic waste) & Burgundy bins (Plastic and cardboard waste) - Brown and burgundy wheeled bins are provided to new residents free of charge. On the first occasion we will provide a replacement brown or burgundy bin free of charge to replace lost or stolen bins. Any second or subsequent replacements of lost or stolen bins will be chargeable.

The brown and burgundy wheeled bins are provided with a 10 year guarantee against general wear and tear. This guarantee will start from the date of distribution. Any brown or burgundy wheeled bin damaged within the 10 year guarantee period will be replaced free of charge.

 

Reason

Reason for requesting a new bin
Reason for requesting a new bin
 
When did you purchase or receive your wheeled bin 
 
Do you have proof of purchase
Do you have proof of purchase
 
Size of replacement bin
Size of replacement bin
 
Please note - If payment needs to be made for the 240L bin you will be contacted within the next 2 working days.
 

Repair

Repair required for




 

Bin not returned to original location after collection

 

Additional information

 
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